Privacy

Home Search Overseas & UK Ltd – Our Privacy Policy

This Privacy Notice is intended to provide you with information how we gather and use your personal data and about your legal rights under the General Data Protection Regulation – or GDPR – The European law on the use of personal data.

Home Search Overseas & UK Ltd respects your privacy and is committed to protecting your personal data.

Who we are

We are Home Search Overseas & UK Ltd company number 10334944 and our registered office is 30 Bear Street Barnstaple Devon EX32 7DD United Kingdom  (referred to as “we” or “us” or “our”)

We are the providers of the website https://www.homesearch-overseas.co.uk (referred to as the “Site”)

We provide this Site to our members who are Overseas Real Estate agents, Overseas Property Developers, and Overseas Private Home Sellers to display properties they are marketing. We are not real estate agents or lettings agents ourselves.

A reference to “you” or “your” is a reference to a user of the Site or any of our services.

Introduction
We are committed to protecting your privacy. This policy explains how and for what purposes we use the information collected about you. Please read this privacy policy carefully. By using this Site and any services we offer via this Site, you are agreeing to be bound by this policy in respect of the information that we collect about you.

If you have any queries or comments about the policy, our use of your personal information or wish to unsubscribe from messages from us, please get in touch by emailing sales@homesearch-overseas.co.uk

We use the information we collect about you to:

  • pass your messages on to our advertisers, including overseas real estate agents, overseas property developers, and overseas private home sellers to help them provide a more personalized service to you;
  • provide information services to third parties;
  • improve the features and services we offer;
  • support our own marketing and promotion efforts;
  • allow you to participate in our interactive services;
  • provide you with information and services that we feel may interest you where you have consented to be contacted for such purposes;
  • enforce our Terms of Use.

 

Personal information collected
When you visit or use this Site or use our services, you may be asked to provide certain information about yourself, including your name and your contact details, for example, your email address, your telephone number, your address, Finally, we may also collect information from any correspondence that you have with us. Collectively, we refer to this as “Your Information”.

All of the forms where you might enter personal information on our site, we may use Your Information for marketing purposes. We always use the most recently submitted form to be your current consent status. If you are a registered user, but not signed in when you submit a form, we won’t be able to use your saved settings so will deem your consent choice to be as per the form you submit at the time.

How we use Your information
Your Information will enable us to provide you with access to all parts of our Site and to supply the services and features that you have requested. We may aggregate the information to identify patterns which we can use in our marketing and to help us develop, administer, support and improve our services and features.

We may use Your Information to contact you for your views on our services and to notify you occasionally about important changes or developments to this Site or our services. Where you have consented, we may also use Your Information to contact you with details about any other products or services we or our partners or advertisers offer that may be of interest to you. Where you have consented to being contacted by third parties, we may make Your Information available to them. If you change your mind about being contacted in the future, please email us at sales@homesearch-overseas.co.uk  and tell us or, if you have consented to being contacted by third parties for marketing purposes, you will need to contact them directly.

Contacting advertisers
The information that you enter into any of the forms we offer to allow you to contact advertisers is recorded by us and then sent to the advertiser that you chose to contact. This helps them provide you with a more personalized service.

Registering with us 
If you register with us, we save the details you provide and use them to enable us to personalize the service we offer to you. You can update your details at any time via our Site. When you are signed in, we automatically pre-populate your saved details on contact forms.

Who has access to the information you provide or we collect
We retain access to all personal information that we have collected from you.

You have the right to use our Site without consenting to marketing and communication services that we provide. Whenever your personal information is shared across any of our social media channels, or with any of our partners that host our service via their website (with your consent, where necessary), their use of your personal information is governed by their privacy policies. We are not responsible for the privacy policies and practices of any other websites, even if you access them using links from our Site or use our services from them. We therefore recommend that you check the policy of each Site that you visit and make sure that you are comfortable with the terms of such policies before providing any personal information.

If our business enters into a joint venture with or is sold to or merged with another business entity, Your Information may be disclosed and ultimately transferred to our new business partners or owners.

If we offer or supply a service to you that is provided on our behalf by a third party we may have to pass Your Information to them in order to deliver the service. By using this Site you consent to us providing Your Information to the third parties licensed by us to provide such services. We may also use third parties to provide services on our behalf which may include processing (but not using themselves) Your Information e.g. to complete partial addresses or to augment the information we hold about you.

We will not otherwise disclose, sell or distribute Your Information to any third party without your permission unless we are required to do so by law.

Your legal rights – You have the right to access to, changing or removing the information we hold
* Registered users of this Site can update their information, change settings or deactivate their account in the Account section of the Home Search Overseas & UK Ltd page once signed in.

* Request access to your personal data: ( commonly known as a “data subject access request”) This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

* Request correction of the personal data that we hold about you: This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

* Request erasure of your personal data: This enables you to ask us to delete or remove personal data where there is no good reason for us to continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing, where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. We may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

* Object to processing of your personal data: Where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

* Request restrictions of processing your personal data: This enables you to ask us to suspend the processing of your personal data in the following scenarios: A. if you want us to establish the data’s accuracy, B. where our use of the data is unlawful but you do not want us to erase it, C. where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims, or D. you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

* Request the transfer of your personal data to you or to a third party: We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

* Withdraw consent at any time: Where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advice you if this is the case at the time you withdraw your consent.

If you wish to exercise any of the above rights, please contact us at sales@homesearch-overseas.co.uk

 

Security

We use secure data networks protected by industry standard firewall and password protection systems. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, or accessed in an unauthorized way, unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site, any transmission is at your own risk. You are responsible for keeping your password safe and any passwords we may provide, you must not share or disclose your password to anyone.

Changes to this policy 

We may change this policy from time to time as we add new services or features or in response to changes in the law or our commercial arrangements. Any new changes will be posted on this Site.

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